At winningplus, your privacy is not an afterthought — it is a core commitment. This Privacy Policy explains exactly what personal data winningplus collects from Filipino players, how it is used, who it may be shared with, and the rights you hold over your own information.
These six commitments summarize the principles that guide every data decision at winningplus. The full legal details are in the clauses below.
Every connection between your device and winningplus.club is protected by industry-standard 256-bit SSL encryption. Your personal details, payment information, and winningplus login credentials are never transmitted in plain text.
winningplus will never sell, rent, or trade your personal data to third-party marketers. Your information is used solely to operate your account, process transactions, and improve your experience on the winningplus platform.
Filipino players have the right to request a copy of all personal data winningplus holds about them at any time. Submit a data access request to our support team and we will respond within 15 business days.
Subject to legal and regulatory retention requirements, you may request the deletion of your personal data from winningplus systems. Requests are reviewed and actioned within 30 days of receipt and verification.
You can opt out of winningplus marketing communications at any time — via your account settings, by clicking the unsubscribe link in any email, or by contacting our support team. Opting out does not affect transactional messages about your account.
winningplus processes personal data in compliance with applicable Philippine data protection laws and the regulatory framework governing online gaming in the Philippines, including guidelines issued by PAGCOR.
This Privacy Policy ("Policy") describes how winningplus ("winningplus," "we," "us," or "our"), the operator of the online gaming platform accessible at winningplus.club ("the Platform"), collects, uses, stores, and protects the personal data of individuals ("you," "your," or "Player") who access or use the Platform.
This Policy applies to all personal data collected through the winningplus website, mobile-optimized interface, customer support channels, and any other touchpoint through which you interact with winningplus. It covers Filipino players accessing the Platform from anywhere in the Philippines — whether you are in Manila, Quezon City, Cebu, Davao, or any other part of the archipelago.
By registering a winningplus account or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must discontinue use of the Platform immediately.
winningplus is the data controller responsible for the personal data collected through the Platform. As data controller, winningplus determines the purposes and means by which your personal data is processed.
For all data protection inquiries, requests to exercise your rights, or complaints relating to the handling of your personal data, you may contact the winningplus Data Protection team using the contact details provided in Clause 13 of this Policy.
winningplus is committed to handling all personal data in accordance with applicable Philippine data protection legislation and the regulatory requirements applicable to online gaming operators in the Philippines.
3.1 Registration Data
When you create a winningplus account, we collect the personal data you provide during the registration process. This includes your full legal name, date of birth, residential address (including city and province within the Philippines), email address, and mobile phone number. This information is required to create and maintain your account and to verify your identity in accordance with our Know Your Customer (KYC) obligations.
3.2 Identity Verification Data
To comply with applicable Philippine regulations and to protect the integrity of the Platform, winningplus may request copies of government-issued identification documents (such as a Philippine passport, SSS ID, PhilHealth ID, or driver's license), proof of address, and proof of payment method ownership. These documents are processed securely and retained only for as long as required by law.
3.3 Financial Data
winningplus collects transaction data related to your deposits and withdrawals, including the payment method used (GCash, PayMaya, BPI, BDO, or Metrobank), transaction amounts in Philippine Peso (PHP), transaction dates and times, and transaction reference numbers. winningplus does not store full payment card numbers or full e-wallet credentials on its servers.
3.4 Gaming Activity Data
winningplus records data about your gaming activity on the Platform, including the games you play (live casino, sports betting, bingo, slots, Star Fishing), bet amounts, game outcomes, session durations, and bonus usage. This data is used to operate the Platform, resolve disputes, and support responsible gaming monitoring.
3.5 Technical & Device Data
When you access the winningplus Platform, we automatically collect certain technical data, including your IP address, device type, operating system, browser type and version, screen resolution, and referring URL. This data is used for security monitoring, fraud prevention, and Platform optimization.
3.6 Communications Data
If you contact winningplus customer support via live chat or email, we retain records of those communications, including the content of messages and any attachments, for quality assurance, training, and dispute resolution purposes.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Registration Data | Name, DOB, address, email, mobile | Account creation & KYC |
| Identity Verification | Government ID, proof of address | Regulatory compliance |
| Financial Data | GCash/BDO transactions, PHP amounts | Payment processing |
| Gaming Activity | Bets, game history, session data | Platform operation & responsible gaming |
| Technical Data | IP address, device, browser | Security & fraud prevention |
| Communications | Support chat logs, emails | Customer service & dispute resolution |
winningplus uses the personal data it collects for the following purposes:
winningplus processes your personal data on the following legal bases:
5.1 Contractual Necessity
The majority of the personal data winningplus processes is necessary for the performance of the contract between you and winningplus — specifically, the Terms & Conditions you agree to upon registration. Without this data, winningplus cannot create your account, process your transactions, or deliver the gaming services you have requested.
5.2 Legal Obligation
winningplus is required by applicable Philippine law and gaming regulations to collect and retain certain categories of personal data, including identity verification documents and transaction records. Processing for these purposes is mandatory and cannot be opted out of.
5.3 Legitimate Interests
winningplus processes certain data — such as technical and device data for fraud prevention, and gaming activity data for responsible gaming monitoring — on the basis of its legitimate interests in operating a secure, fair, and compliant gaming platform. These interests are balanced against your rights and freedoms.
5.4 Consent
Where winningplus processes your data for marketing communications, it does so on the basis of your consent, which you provide at the time of registration. You may withdraw this consent at any time by updating your marketing preferences in your account settings or by contacting our support team.
winningplus uses cookies and similar tracking technologies on the Platform to enhance your experience, maintain your session after winningplus login, and collect analytical data about Platform usage. The types of cookies used by winningplus include:
You may manage your cookie preferences through your browser settings. Please note that disabling essential cookies will prevent you from accessing your winningplus account and using the Platform. For more information on managing cookies in your browser, refer to your browser's help documentation.
winningplus does not sell, rent, or trade your personal data to third parties for their own marketing purposes. winningplus may share your personal data with the following categories of recipients, strictly for the purposes described in this Policy:
7.1 Payment Processors
To process your deposits and withdrawals, winningplus shares necessary transaction data with Philippine payment service providers including GCash, PayMaya, BPI, BDO, and Metrobank. These providers process your data solely to facilitate your requested transactions and are bound by their own privacy policies and applicable Philippine financial regulations.
7.2 Identity Verification Services
winningplus may use third-party KYC and identity verification service providers to assist in verifying the identity and age of players. These providers process your identity documents and personal data solely for verification purposes and are contractually bound to maintain the confidentiality and security of your data.
7.3 Regulatory Authorities
winningplus may be required by law or by applicable Philippine gaming regulations to disclose certain player data to regulatory authorities, law enforcement agencies, or other government bodies. winningplus will comply with all lawful requests for data disclosure and will notify affected players where legally permitted to do so.
7.4 Fraud Prevention Services
winningplus may share technical and behavioral data with fraud prevention and anti-money laundering service providers to protect the integrity of the Platform and comply with applicable Philippine financial crime regulations.
winningplus retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, as described in this Policy, and to comply with applicable legal and regulatory retention obligations.
In general, winningplus retains account registration data and transaction records for a minimum of five (5) years following the closure of your account, in accordance with applicable Philippine anti-money laundering regulations and gaming regulatory requirements. Identity verification documents are retained for the same minimum period.
Gaming activity data and session logs are retained for a minimum of three (3) years for dispute resolution and responsible gaming monitoring purposes. Customer support communications are retained for two (2) years following the resolution of the relevant inquiry or dispute.
Where you have requested the deletion of your personal data and winningplus is not subject to a legal obligation to retain it, winningplus will action your deletion request within thirty (30) days of receipt and verification of your identity.
winningplus implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
While winningplus takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your winningplus login credentials and for notifying us immediately if you suspect any unauthorized access to your account.
As a player on the winningplus Platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact the winningplus Data Protection team using the details in Clause 13.
10.1 Right to Access
You have the right to request a copy of all personal data that winningplus holds about you. winningplus will respond to verified data access requests within fifteen (15) business days.
10.2 Right to Rectification
If any personal data winningplus holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update certain account details directly through your winningplus account settings, or by contacting our support team.
10.3 Right to Erasure
Subject to applicable legal and regulatory retention obligations, you have the right to request the deletion of your personal data from winningplus systems. winningplus will action verified erasure requests within thirty (30) days.
10.4 Right to Restrict Processing
In certain circumstances, you have the right to request that winningplus restrict the processing of your personal data — for example, while a dispute about the accuracy of your data is being resolved.
10.5 Right to Data Portability
Where technically feasible, you have the right to receive a copy of the personal data you have provided to winningplus in a structured, commonly used, machine-readable format.
10.6 Right to Withdraw Consent
Where winningplus processes your data on the basis of your consent (such as for marketing communications), you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
The winningplus Platform is strictly intended for adults aged twenty-one (21) years and above, in accordance with Philippine gaming regulations. winningplus does not knowingly collect personal data from individuals under the age of 21.
If winningplus becomes aware that personal data has been collected from a person under the age of 21, it will immediately close the associated account, forfeit any balances or bonuses held within it, and delete the personal data of the minor from its systems as soon as practicable.
If you are a parent or guardian and believe that your child has registered a winningplus account, please contact our support team immediately at [email protected] so that we can take appropriate action.
winningplus reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made to this Policy, winningplus will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect.
The "Last Updated" date at the top of this Policy will be revised each time an update is made. Your continued use of the winningplus Platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Policy periodically to stay informed about how winningplus protects your personal data.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or wish to raise a complaint about the way winningplus has handled your personal data, please contact our Data Protection team:
winningplus's support team is available 24 hours a day, 7 days a week, and includes Filipino-speaking agents who can assist you in both English and Filipino. We aim to acknowledge all data-related inquiries within two (2) business days and to resolve them within fifteen (15) business days.
If you are not satisfied with winningplus's response to your complaint, you have the right to escalate the matter to the relevant Philippine data protection authority or gaming regulatory body.
Now that you know exactly how winningplus protects your personal data, sign in to your account and enjoy hundreds of games — live casino, sports betting, bingo, slots, and Star Fishing — all secured with 256-bit SSL encryption and processed in Philippine Peso.
21+ only. Please gamble responsibly. winningplus supports responsible gaming.